Terms and Conditions

For : Treworgans Holiday Park, Cubert, Nr Newquay, Cornwall, TR8 5HH
Telephone: 01637830200

STRICTLY FAMILIES AND COUPLES ONLY.
NO ALL-MALE, FEMALE OR YOUNG PARTIES.

Deposit must follow the completed on-line booking form within seven days of confirmation.

No booking is held without a deposit.

Please read carefully the tariff, general information and conditions of booking.

Deposits may be made by Credit card*, Debit card, cash, or cheque (made payable to “Treworgans Holiday Park”).

Credit / Debit cards via on-line booking or by telephone. *(credit cards subject to a 2% booking fee).

CHOOSE EITHER SCHEME: 0, 1 or 2

Scheme 0: pay in full at time of booking

Scheme 1: pay 1/3 of the total tariff as deposit, then the balance one month before arrival. Cheques must be dated one month prior to arrival.

Scheme 2: pay monthly.So that your holiday is fully paid one month before arrival.

If you pay by cheque you may send post-dated cheques made out for the payments, we will bank them each month as they become due, OR we can debit your Credit or Debit card each month. This will avoid unnecessary postage or the need to remember monthly payments.

If sending payments each month yourself, you must return the remittance advice with each payment.

If you book your holiday within one month of the holiday date, then you must send the full amount – Credit, Debit or cash only.

Bookings are Saturday to Saturday during peak season. Occupation from 4pm on the day of arrival until 10am on the day of departure. We would ask that you leave your accommodation clean and tidy on your departure as this helps us to maintain our high standards that you like to see on arrival.

The number of persons (including babies) occupying a caravan must not exceed the number of stated berths.

The person who makes the booking then becomes responsible for all aspects of the holiday, warrants that he or she is over 21 years of age, a member of the party and that the party will not exceed the number stated on the booking form. Legally we must be informed of any alterations, additions or cancellations to the booking form. All booking forms will be checked on arrival to make sure we have all the correct information.

We are charged for dishonoured cheques. Such cheques will now incur an administrative charge of £7.

CANCELLATIONS MUST BE NOTIFIED IN WRITING. CUSTOMERS ARE REMINDED THAT THEY ARE LEGALLY RESPONSIBLE FOR THE FULL AMOUNT. THEREFORE, WE STRONGLY ADVISE YOU TO TAKE OUT A CANCELLATION SCHEME THAT WILL COVER THE LIABILITY. DEPOSITS ARE ONLY REFUNDED IF WE ARE ABLE TO RE-LET WITHOUT LOSS, IN WHICH CASE £25 PER WEEKLY BOOKING IS DEDUCTED TO COVER EXPENSES. NO REFUNDS ON CANCELLATIONS CAN BE MADE UNTIL MID-SEPTEMBER. ALL CHEQUES WILL BE RETURNED IN THE NAME OF THE HIRER.

Should you fail to notify us of the cancellation you will remain liable for the full balance of hire, less any hire monies received on re-letting.

We shall not be held liable in the event of accommodation or other advertised facilities or amenities being unavailable due to circumstances beyond our control.

Dogs are charged at £20 per dog per week (limit of 2 Dogs). If you bring a dog they may not be left unattended at any time whilst in the caravan or on the site. They must not go on any seating or beds, and you must clean up any mess. Any damage or breakages must be paid for. Do not let your dog be a nuisance to others. Dogs must be kept on a leash at all times. If you cannot abide by our rules concerning dogs, then we are not the site for you. Sorry no other pets allowed on site without prior arrangement.

Cot: £5 per week. High chairs: £5 per week. Beds have duvets, pillows and blankets. For hygiene reasons you must bring your own linen: i.e. Sheets, pillow cases, duvet covers.

A SPEED LIMIT OF 5 MPH EXSISTS THROUGHOUT THE PARK INCLUDING THE ENTRANCE (footpath / bridle path), and must be observed at all times. FAILURE TO COMPLY WILL RESULT IN ‘CAR PARK’ PARKING ONLY.

No visitors or noise after 10pm – please respect the other guests. no overnight visitors without permission.

The details in general information are deemed to be part of the conditions of booking.

PLEASE ENSURE YOU HAVE READ THE CONDITIONS.

The above rules are made for the smooth running of our Holiday Park and to maintain our high standards of cleanliness – we are sure you understand this and will help whenever you can.

VAT has been added at the current UK VAT rate. If this changes, the difference will become due or be refunded on arrival.